Privacy
We collect as little as we can and keep it discreet. Last updated 1 November 2026.
Who is responsible
Christopher Convy, trading as Velvet Payday, 18 Bethesda Rise, Newport, NP10 9SY, is the data controller. Contact: hello@velvetpayday.co.uk.
What we collect
- When you buy: your name, email address and billing address, collected by Stripe at checkout. We never see your card number.
- When you email us: your email address and whatever you choose to tell us.
- On this site: one setting stored in your own browser to remember that you confirmed you are 18 or over. We do not use advertising or analytics cookies.
Why we use it, and the legal basis
- To take payment, deliver your download and send the download link: to perform our contract with you.
- To answer your questions and put right any problem: to perform our contract, and our legitimate interest in helping customers.
- To keep business and tax records: our legal obligation.
- To prevent fraud and refund orders from outside the UK: our legitimate interest.
We do not send marketing emails unless you have asked to receive them, and we never sell or share your details for marketing.
Who handles it for us
- Stripe processes payments and sets its own cookies on its checkout page to prevent fraud.
- Google Firebase hosts this site and delivers the files.
- 123 Reg hosts our mailbox and sends the download email.
Some of these providers process data outside the UK. Where they do, they use safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum.
How long we keep it
Order records are kept for as long as HMRC requires, which is at least five years after the 31 January tax return deadline for the year of the sale. Emails with us are kept for up to two years after the last message. Then they are deleted.
Discretion
We know that buying this guide is private. We only use your details for the purposes above, and the email and the card statement are written so they do not describe the content.
Under 18s
This site and the guide are for adults only. We do not knowingly collect data from anyone under 18. If you think we have, email us and we will delete it.
Your rights
You can ask for a copy of your data, ask us to correct it, ask us to delete it where we no longer need it, or object to how we use it. Email hello@velvetpayday.co.uk. If you are unhappy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.